Privacy Policy – How 365aca Collects, Uses, and Protects Your Personal Data

Your privacy matters at 365aca. This policy explains exactly what data we gather, why we gather it, and the strict measures we take to keep it secure at all times.

🔒 SSL Encrypted 🛡️ Data Protection 🚫 No Data Selling 📋 GDPR-Aligned

Last Updated: January 2026

ℹ️ Please read this Privacy Policy carefully. It describes how 365aca collects and processes your personal information when you register an account, make deposits or withdrawals, place bets, or interact with our platform in any way. By using the 365aca Platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to all users of the 365aca website and mobile applications (collectively, the "Platform"). 365aca is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We recognise that players entrust us with sensitive personal and financial information, and we take that responsibility seriously.

This policy should be read alongside the 365aca Terms & Conditions, which govern your overall use of the Platform. Capitalised terms used but not defined in this policy have the meaning given to them in the Terms & Conditions. If you have questions about how your data is handled, you may contact the 365aca team at [email protected] at any time.

365aca may update this Privacy Policy from time to time to reflect changes in how we operate, legal requirements, or the services we offer. Where updates are material, we will notify registered users via in-platform notification or by email to the address on record. The "Last Updated" date at the top of this page reflects the most recent revision.

📂 What Data 365aca Collects

365aca collects personal data only to the extent necessary to provide a safe, compliant, and functional gaming platform. The categories of data we may collect include the following:

👤 Full name and date of birth

📱 Mobile number and email address

📍 Residential address and city

🪪 Government ID / NID for verification

💳 Payment method details (bKash, Nagad, Rocket)

🖥️ Device type, IP address, browser info

🎯 Betting and gaming activity records

🍪 Cookie and session tracking data

We collect this information directly from you during registration, account verification, and your ongoing use of the Platform. Some technical data — such as IP address, device identifiers, and session cookies — is collected automatically when you access the 365aca Platform. We do not collect data that is irrelevant or excessive relative to the stated purposes below.

⚙️ How 365aca Uses Your Data

Every piece of personal data collected by 365aca is processed for a specific, legitimate purpose. We do not use your data for any purpose beyond those stated below without your prior consent.

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Account Creation and Identity Verification

We use your registration details — name, date of birth, mobile number, and identification documents — to create and manage your 365aca account. Identity verification is required to confirm that you meet the minimum age requirement of 21 years and to comply with anti-money laundering obligations. Without this data, we cannot open or maintain an account for you.

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Processing Deposits and Withdrawals

Your payment method details are used to process financial transactions on the Platform, including deposits via bKash, Nagad, Rocket, Upay, and bank transfer, as well as withdrawal requests. We retain transaction records as required by applicable financial regulations. Payment processing data is transmitted using SSL encryption and is not stored in plain text on our servers.

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Delivering and Improving Platform Services

Your gaming activity data — including bets placed, games accessed, session durations, and platform navigation patterns — helps 365aca personalise your experience, resolve technical issues, detect unusual activity, and continuously improve the quality and performance of the Platform. Aggregated and anonymised versions of this data may be used for internal analytics purposes.

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Fraud Prevention and Platform Security

Device data, IP addresses, and session identifiers are used by 365aca's security systems to detect and prevent fraudulent behaviour, including multi-accounting, unauthorised access attempts, bot activity, and financial irregularities. These security checks happen automatically and continuously. Where a risk is detected, our team reviews the account manually before taking action.

📣

Promotions and Marketing Communications

With your consent, 365aca may use your contact details to send you information about bonuses, promotions, new games, and seasonal offers relevant to your interests. You may withdraw your marketing consent at any time by contacting [email protected] or updating your notification preferences in the account settings. Withdrawing marketing consent does not affect your ability to use the Platform.

⚖️

Legal Compliance and Regulatory Obligations

365aca is required by law to retain certain records of financial transactions, account activity, and user identity for defined periods. This data is processed solely to meet our compliance obligations and is not used for any commercial purpose. We may be required to disclose specific records to competent authorities in response to a lawful request, court order, or regulatory inquiry.

🤝 Data Sharing and Third Parties

365aca does not sell, rent, or trade your personal data to any third party for commercial purposes. However, we do share limited data with carefully selected service providers who assist us in operating the Platform. All such providers are contractually required to handle your data securely and only for the purpose for which it was shared.

A Payment Processing Partners

To process deposits and withdrawals, 365aca shares necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and partnered banking institutions such as Dutch-Bangla Bank, City Bank, and BRAC Bank. These providers receive only the minimum data required to complete a given transaction and are independently subject to financial sector data protection obligations.

B Identity Verification Services

Where required for Know Your Customer (KYC) compliance, 365aca may share identity documents and supporting data with approved third-party identity verification service providers. These providers process verification requests on our behalf and are prohibited from retaining or using your data for any other purpose.

C Game Content Providers

The 365aca Platform hosts games developed and operated by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited session and gameplay data necessary to deliver the game experience. Game providers operate under their own data processing agreements and are not permitted to use your data for independent marketing or profiling purposes.

D Legal and Regulatory Authorities

365aca may disclose personal data to government bodies, law enforcement agencies, or regulatory authorities where required to do so by a valid legal obligation, court order, or official investigation. We will notify affected users of any such disclosure where we are legally permitted to do so.

🍪 Cookies and Tracking Technologies

365aca uses cookies and similar tracking technologies to deliver a functional, secure, and personalised Platform experience. Cookies are small data files placed on your device when you access the Platform. They allow us to remember your session, maintain login state, and understand how users interact with our services.

The types of cookies used on the 365aca Platform include the following:

1 Essential Cookies

These cookies are strictly necessary for the Platform to function. They enable core features such as user authentication, session management, and security checks. You cannot disable essential cookies without affecting your ability to use the Platform.

2 Functional Cookies

Functional cookies allow the Platform to remember your preferences and settings — such as your selected language, notification preferences, and previously viewed game categories — so that you do not need to reconfigure them each time you log in.

3 Analytics Cookies

Analytics cookies collect aggregated, anonymised data about how users navigate the 365aca Platform. This data helps us identify which features are most used, where users encounter difficulties, and how to prioritise improvements. Analytics data does not identify you personally.

You may manage or restrict cookies through your browser settings. Note that disabling functional or analytics cookies may affect your experience on the Platform but will not prevent you from using its core features.

🗓️ How Long We Retain Your Data

365aca retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention periods apply:

Account and identity data — Retained for the duration of your account's active status and for a minimum of 5 years following permanent account closure, as required for anti-money laundering compliance.
Transaction records — Retained for a minimum of 5 years from the date of each transaction in accordance with applicable financial record-keeping requirements.
Gaming activity logs — Retained for up to 3 years to support dispute resolution, fraud investigation, and responsible gaming monitoring.
Marketing consent records — Retained until you withdraw your consent, plus a reasonable administrative period of up to 12 months thereafter.
Technical and session data — Retained for up to 12 months for security analysis and Platform performance monitoring purposes.

When data is no longer required and no legal obligation mandates its retention, 365aca will securely delete or anonymise it.

✅ Your Data Rights

As a user of the 365aca Platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with your account username and a description of your request.

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Right of Access

You have the right to request a copy of the personal data that 365aca holds about you. We will respond to access requests within 30 days and provide data in a clear, readable format. We may request proof of identity before releasing personal data to prevent unauthorised disclosure.

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Right to Rectification

If any personal data held by 365aca is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly through the account settings section of the Platform without needing to contact support.

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Right to Erasure

Subject to our legal retention obligations, you may request that 365aca delete your personal data. Requests for erasure relating to data that we are legally required to retain will be declined with an explanation of the applicable legal basis. Where erasure is possible, we will confirm completion within 30 days.

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Right to Object to Processing

You have the right to object to 365aca processing your personal data for direct marketing purposes. You may also object to processing carried out on the basis of our legitimate interests, though such objections will be assessed against those interests on a case-by-case basis. Objections to marketing will be honoured immediately upon receipt.

🔐 Data Security at 365aca

365aca implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes the following protections:

SSL/TLS encryption on all data transmitted between your device and the 365aca Platform, ensuring that personal and financial data cannot be intercepted in transit.
Encrypted storage of sensitive personal and payment data on secure servers, with access restricted to authorised personnel only.
Two-factor authentication available for all user accounts to provide an additional layer of login security beyond a password alone.
Continuous fraud monitoring using automated systems that analyse account activity patterns in real time to flag suspicious behaviour for human review.
Regular internal security reviews conducted by the 365aca technical team to identify and remediate potential vulnerabilities in Platform systems.
Staff access controls ensuring that only the minimum number of team members required to perform a given function can access specific categories of personal data.

Despite these measures, no system can be guaranteed to be completely secure. If you become aware of any suspected security breach affecting your 365aca account, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

Ready to Explore 365aca?

Now that you understand how your data is protected, dive into the full 365aca experience — from live cricket betting to slots and casino games.